Shipping Policy

1. Order Processing

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. Processing times may be slightly extended during promotions or peak seasons.

2. Delivery Timeframes

Delivery times vary based on destination, shipping method, and carrier services. International orders typically take 7 to 25 business days in transit. Estimated delivery times are provided at checkout and are not guaranteed.

3. Shipping Fees

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Exact fees are displayed during checkout. We may offer free shipping promotions under certain conditions, as announced on our website.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You may use this number to monitor the delivery status of your package through the carrier’s website.

5. Customs and Import Duties

International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

6. Undeliverable or Returned Packages

If a package is returned due to an incorrect address, refusal of delivery, or failed delivery attempts, we will refund the product cost minus original and return shipping fees. Additional fees will apply for re-delivery.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us immediately with your order number and relevant details. We will investigate with the carrier and arrange a replacement or refund accordingly.

8. Shipping Restrictions

We currently ship to most countries and regions. Some remote areas may require additional delivery time or fees. We reserve the right to cancel shipments to restricted locations.